A CONTACT CENTRE TOUR

  • April 10, 2013
  • 7:30 AM - 10:00 AM
  • 3777 Kingsway Avenue Burnaby BC V5H 3Z7
  • 0

Registration


Advance registration and payment is required. Cancellation: 48-hour notice

Registration & Continental Breakfast begins at 7:30am
Registration is closed





Our 2013 blue-ribbon contact centre tour will be hosted by lululemon’s Guest Education Centre.

The BC CCA is pleased to offer our annual contact centre site visit, featuring lululemon’s leading-edge new Guest Education Centre in Burnaby which opened in late 2012.

This innovative new contact centre operation provides a first-hand opportunity to view industry-proven techniques as well as to hear about the challenge of moving to a new location while handling significant expansion in customer service demand.

This prestigious event will be limited to 30 participants only.

Members will be offered “Front of the Line” access.
All of the B.C. Contact Centre Association site tours to date have sold out, so sign up early to avoid disappointment!


It is an opportunity you won’t want to miss!

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